Privacy Policy

Camy Cosmetics is committed to protecting your privacy and to transparency in the handling of our users' personal information. This Privacy Policy applies to the website www.camycamy.com and all services offered by Camy Cosmetics, including online purchases, communications, and interactions with our customer service. By using our services, you agree to the practices described in this policy. This document is important for you to understand how we collect, use, protect, and share your personal information.

1. Definition of Personal Information

For the purposes of this policy, personal information refers to any data that can directly or indirectly identify a person, including, but not limited to:
• Full name
• Email address
• Phone number
• Delivery and/or billing address
• Payment details, such as credit card information
• Browsing data (cookies, IP, etc.)

2. Information Collected

We collect personal information in various ways, such as when you make a purchase on our website, fill out contact forms, sign up to receive newsletters, or use our customer service. The information collected includes:
• Identification information: full name, email, phone number, and delivery address.
• Payment information: details required to complete your purchase, such as credit card number and bank details.
• Browsing information: data related to website usage, such as IP addresses, cookies, device types, browsing time, pages visited, and interactions with advertisements.

3. How We Use Your Information

Camy Cosmetics uses your personal information for various purposes, including:
• Order processing and delivery: We use your data to process your purchases, including shipping products, order confirmations, and updates on delivery status.
• Customer service: To answer questions, service requests, or troubleshoot problems.
• Promotional and marketing communications: To send you news, promotions and personalized offers, if you have given your consent.
• Continuous service improvement: To improve website functionality, conduct usage analysis, and personalize your shopping experience.
• Compliance with legal and contractual obligations: To comply with legal, regulatory or contractually agreed standards.

4. How We Store and Protect Your Information

We have implemented technical and organizational security measures to protect your personal information against loss, misuse, unauthorized access, or disclosure. While we take reasonable steps to protect your information, remember that no data transmission over the Internet or method of electronic storage is 100% secure.
• Storage: Your personal information is securely stored on servers protected by robust security measures.
• Encryption: We use SSL (Secure Socket Layer) encryption to protect transmitted data, such as payment details.

5. Use of Cookies

Our website uses cookies and similar technologies to improve navigation and collect analytical data about website usage. Cookies are small data files stored on your device that help personalize your online experience and can be used to:
• Remember your browsing preferences.
• Analyze how you use our website.
• Personalize ads and offers based on your behavior.

You can control the use of cookies in your browser settings, and you can disable them, but this may affect the functionality of the website.

6. Information Sharing

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
• Service providers: Third-party companies that assist in payment processing, product shipping, marketing campaigns, or data analysis. These service providers are required to protect your personal information and use it exclusively for the agreed-upon purposes.
• Compliance with legal obligations: We may disclose your personal information if necessary to comply with legal obligations, such as legal proceedings or investigations.
• Business Transfer: In the event of a merger, acquisition, or sale of Camy Cosmetics assets, your information may be transferred as part of the transaction process.

7. International Data Transfer

Due to the international nature of our operations, your personal information may be transferred to and processed outside of the country where it was collected. By using our website and providing your personal information, you consent to this transfer.
We take all necessary measures to ensure that these transfers occur securely and in accordance with international data protection laws, preserving the confidentiality and integrity of your information.

8. Your Rights and Controls over Your Information

Depending on your location, you may have certain rights regarding your personal information. These rights may include:
• Right of access: Request a copy of your personal information that we hold.
• Right to correction: Request the correction of inaccurate or outdated personal information.
• Right to erasure: Request that we delete your personal information, subject to certain exceptions.
• Right to object: The right to object to the use of your personal information for certain purposes, such as direct marketing.

You can exercise these rights by contacting us at camycosmeticos@camycosmeticos.com. You can also update your marketing preferences at any time via the unsubscribe link included in our promotional emails.

9. Specific Policies for Residents from Other Regions

If you are located in a region with specific privacy regulations, such as the General Data Protection Regulation (GDPR) in the European Union, you have the following additional rights:
• Right to data portability: Request that we transfer your personal information to another data controller.
• Right to restrict processing: Request the restriction of the use of your personal information in certain circumstances.
• Right to withdraw consent: If the processing of your personal information is based on your consent, you may withdraw that consent at any time.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with applicable law. Any changes will be posted on our website, and the date of the update will be indicated at the top of the policy. We recommend that you review our Privacy Policy regularly to stay informed about how we protect your personal information.

11. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
• Email: camycosmeticos@camycosmeticos.com
• African Brand

Last updated: October 15, 2025

By continuing to browse our website or use our services, you confirm that you have read and agree to the terms of this Privacy Policy.
Our commitment is to guarantee the security and confidentiality of your personal information, offering a safe, transparent, and reliable online shopping experience.